All Ok Sep 28, 2016

The unit is what I ordered, arrived on time slight shipping damage to the metal grill down low on the condenser unit although it didn't hit the coil I will straiten the metal because were I am installing the unit it will not be noticed. Thanks for the great service. Tom

Perfect Unit! Basement Now Under Control Dec 13, 2016

I deep researched this unit before purchasing, previously had small portable units (worked, but labor intensive)...basement would always be 15 percent higher humidity than upper house (deep summer would yield 70 percent humidity downstairs)...I "rafter" hung unit with run off directly to my furnace's evaporation pump (used clear tubing to see water discharge)...as "summer" just arrived and downstairs was reading 56 percent humidity I set unit to 50 on control and 11 hours... more

Low Profile, Elegant Radiator Sep 28, 2016

Nice looking European style radiator. Build quality is first class. Easy to install - bolt two brackets to the wall, snap the radiator in place and hook up your lines. Pre-finished in white paint. Only downside - the manufacturer only covers the edges in light cardboard and shrink wraps them in plastic. Item is not easy to ship and can be damaged as a result.

Great Overall Aug 20, 2016

Love this unit! Installed in the fall, it cools well yet can put out satisfyingly uncomfortable amounts of heat when it's 20F outside and throttles down very low to match demand. Thermostat is rather unintuitive to use all its features and you have only one set of temps in auto mode, but if you don't mind switching from heat mode to cool mode yourself you can program it any way you like. The indoor blower isn't obtrusive, but louder than the high fan of many ductless minisplits, even on... more

Happy Heater Dec 01, 2016

Enjoyed your simple order form and response to request for a lift gate (free). Unit was a close replacement for my old (15 year) Coleman unit. Installation was fairly simple even for a 70 year old. The ducting needed some modifications, but no major renovations. I was amazed by how quiet the unit is. You have to actually listen carefully to hear it run. Thank you and I would recommend your company to an actual friend.