Purchased 36k Btu Quad Units May 18, 2016

10/21/14 - I purchased the 36000 BTU quad zone with 1-18K BTU , 1- 9K i-see BTU & 2 - 6K BTU indoor units, the salesperson - Kevin K. was excellent, he answered all my questions and went above & beyond to make sure my price compared to other sites were matched. He was so great that anytime I called ecomfort.com, I only asked for him and placed my order with him over the phone. I also sent Family & Friends to deal with him only... I did my research before contacting ecomfort, I... more

New Yorker Aug 30, 2016

Received my New Yorker. Very easy to install tried it works good only thing now is waiting for cold weather to test how good it is sure its be the best.

Too Early To Tell Sep 07, 2016

Hooked up the heater in late June, so no way to tell how it will work when the cold weather arrives. Hook up was easy, except the schematic didn't really tell which of the possible 5-6 spots the two line thermostat was to be hooked. Blew a fuse the first time I turned it on, but the second placing of the thermostat lines worked.

Easy To Install Aug 25, 2016

We added on to our laundry room and needed heat and cooling. Upon receiving the unit a couple of us had the unit installed and ready for a AC man The people that take care of all our systems came over, checked for leaks and in a few more minutes up and running. Very impressed with the unit so far. We decided to go with Gree since we had 10 units come in on cabins we installed this spring.

Just Not Happy Jun 06, 2016

I would like to be able to give a good report, but the truth is during just the second winter I used this product it stopped working. I tried to relight it but as soon as I let of the pilot button the pilot goes out. I removed the thermocouple which senses the pilot flame and locks the gas valve on so the thermostat can control the burner. I was told if you sand it off it can restore its function. But that did not fix the problem and the pilot won't stay lit. I have to conclude that the... more