Easy To Install Jun 10, 2016

It ran quietly.

Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Owner, Custom Made Jul 12, 2016

I replaced a Dunkirk XEB-3 (20 yrs. old) with the Dunkirk boiler above. The new one is all most identical to the old one, that is the pipes were located same as the old, so gas and water lines were easily plumbed. The old electrical wires could be used although lengthened to connect to the digital controls. The circulators location has changed, it's still provided with its wiring provided. Venting is the same as the old one. I was happy to get another Dunkirk that installed easily.

Not Great Jul 17, 2016

Not great... wish I kept my 40 year old one... it worked a hell of a lot better.

Happy Aug 17, 2016

Replaced an 80k BTU unit with this one. Install was a breeze even considering the old unit was a floor mount and this one hangs on the wall. My HVAC guy showed up just as I was completing the wiring and it took him about 30 minutes to program it and run through a cycle. It's fast! I took a half-hour long shower, and by the time I'd dried, dressed and went to the utility room it was on standby........