Quiet And Effective Sysem Oct 13, 2016

Delivery was OK (took awhile). I installed the indoor unit in a difficult spot so ducting was a real challenge. The concern was finding a HVAC teck to complete the skilled work. It was several calls to find one and therefore paid more than I had budgeted. Recommend working on that issue prior to jumping in to self installation. Happy with the system.

Ductless Ac/heat Dec 13, 2016

It's super quiet, works as noted. Would buy again, but slight damage on the unit does not seem to hamper working.

Powerful But Rattles Jan 29, 2016

We purchased this to replace our old existing heaters as well as get more powerful heaters to heat up our space. These units are clean looking and powerful heaters, but they rattle and are noisy. You can see the metal bracket inside is loose and it was designed as a separator between the heat exchange, but it is not mounted security, so the air causes it to rattle.

Nice Unit Nov 01, 2016

Easy access points easy to wire and easy sweat line set. Great product.

So Far So Good Oct 17, 2016

Your illustrations for installation should be better. For example the rerouting of the condensation lines was not illustrated well. We figured it out but it took extra time. ....time is...? EVERYTHING!