Excellent Product Dec 23, 2016

Packaging and shipping were excellent. Excellent installation instructions and easy to install. Hopefully I'm able to achieve the energy efficiency claims of the product.

Fantastic Dec 22, 2016

I will recommend the Mitsubishi heat pump to any one. Very efficient product, little expensive but it is worth it to have a nice product.

Didn't Receive Sep 03, 2016

I did not receive the mounting bracket with my inline fan order please send asap

Nothing But The Best Oct 01, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Great Overall Aug 20, 2016

Love this unit! Installed in the fall, it cools well yet can put out satisfyingly uncomfortable amounts of heat when it's 20F outside and throttles down very low to match demand. Thermostat is rather unintuitive to use all its features and you have only one set of temps in auto mode, but if you don't mind switching from heat mode to cool mode yourself you can program it any way you like. The indoor blower isn't obtrusive, but louder than the high fan of many ductless minisplits, even on... more