Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Low Profile, Elegant Radiator Sep 06, 2016

Nice looking European style radiator. Build quality is first class. Easy to install - bolt two brackets to the wall, snap the radiator in place and hook up your lines. Pre-finished in white paint. Only downside - the manufacturer only covers the edges in light cardboard and shrink wraps them in plastic. Item is not easy to ship and can be damaged as a result.

Nothing But The Best Oct 20, 2016

I have 2 of the 30,000 btu units and one 75,000 btu unit. I couldn't be happier with their performance and reliability. I went with these over the competition because of the compact design and the quality that they are built with. The Reznor brand may cost more but I have dealt with other heaters that have failed and caused pipes in the garage to freeze. Now I can leave for days at a time without thinking twice about what's going on back at home in sub zero temps.

Triangle Tank Leaks Water Apr 20, 2016

Installed a $20,000 under floor heating system. Then the hot water tank leaks, and trying to get warranty service is impossible. I'm buying a new tank for cash, taking out the old tank and then trying to get a replacement under warranty as a spare. Don't install their system.

I'm Feeling Warm Again! Sep 01, 2016

I purchased the purefire 80, 6 years ago from eComfort, and it was the best purchase I have made. Super people to deal with and it has been an outstanding boiler with no problems. I'd buy from them again.