Needed One Very Cool Room Sep 27, 2016

My wife likes the house at 77 Deg. and my son likes 70 Deg. in his room so I decided to purchase a Mitsubishi 9000 BTU mini split. The unit arrived as promised and was well packed. The long cable duct was missing, but was then shipped immediately without charge. The unit was easy to install per the included instructions. The big problem was to find an AC technician to commission the system. If they don't sell and install the unit, they want no part of it. Now the system is running and... more

Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Great Furnace Oct 25, 2016

Great furnace, very economic. Highly recommend this unit quick install, great quality.

Poor Product Support Sep 29, 2016

See wrap up area.

Modine Noisy Aug 14, 2016

After waiting 26 days to get my Effinity 93 110000 btu unit, I installed it only to find out the propeller fan was very noisy. It is louder than my air compressor. Modine will not honor the warranty unless you use a professional installer. If you are a do it yourselfer, don't buy this unit. The propeller motor is cheap and creates a lot of vibration noise. Even if the motor was replaced under warranty, it would still be the same noisy motor. If you want to be able to talk in the vicinity... more