Not Good. Oct 23, 2016

To begin, I regret buying this daily. It replaced a 10+ yr old Fujitsu that outperformed it in every way. First issue I had was the directional blade motor failing. Ecomfort sent a new part, it's now working. Second issue has to do with the appearance, the seams to not align, many of the gaps between plastic parts are uneven. It appears to be caused by how thin the plastic is, it borders on paper, it really does not have enough integrity to support it's own weight. Even if you are going... more

Wonderful! Does It Come In Black? Aug 14, 2016

So far so good. I love how quiet the units are and they are doing a very nice job controlling the temperature in our space. But my wife would have loved it if the indoor units came in a darker color. Could there be color options? Just a suggestion.

Great Unit Oct 12, 2016

Indoor Unit: Runs great. Easy to install. Almost silent at low speed and no louder than a 16" desk fan at high speed. Instructions are sparse but a DIY guy can figure them out with a little help from YouTube as well. Definitely get the outdoor cover track to make the installation look great. Easily keeps my 14x18x9 living room (east and south exposure) plus 12x12x9 kitchen plus 10x10x9 dining room cool on a 90 degree day with large window exposures on all walls. Outdoor Unit:more

Great Product Oct 19, 2016

I have extensive building trade skills so installing the AC unit was quite simple for me to tackle myself. I had to have a branch 220v electrical panel added to service the unit. The only problem I had was finding a HVAC contractor to test the unit for leaks prior to firing it up. Since most licensed HVAC contractors don't want to touch so small a job or they don't want the liability of signing off on the leak test if they did not install the unit themselves. I can understand that, but... more

Unit Woks Great But Concerned About The Lack Of Warranty Jul 12, 2016

It was easy to install and start up but in reading the manual no warranty is supplied unless the system is installed by a certified installer. The house was cold and it was Saturday so no option of contracting help. Gas furnaces are inherently reliable so probably not a problem but some warning may have changed my mind of self performing.