Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Well Made Heater Mar 30, 2016

This heater was easy to install, it is made of high quality metal. Nice to have power connections on both sides of the heater and ample amount of heat.

Triangle Tube Pt399 - 379k Btu - 95.0% Thermal Efficiency - Hot Water Gas Boiler - Direct Vent Review Aug 30, 2016

I never did any big transaction like buying over $3k item online. But with eComfortUSA, I had a positive experience. Shipping was fast and free. With buying online and having contractor to install, I saved myself over one thousand dollars. You need to make sure hiring a insured, bond and reputation installer. Make sure they install like the manual instructions. +TriangleTube Solo 110 is an excellent boiler. Manual information is simple and easy to understand. + eComfortUSA is very helpful and... more

Low Profile, Elegant Radiator Oct 25, 2016

Nice looking European style radiator. Build quality is first class. Easy to install - bolt two brackets to the wall, snap the radiator in place and hook up your lines. Pre-finished in white paint. Only downside - the manufacturer only covers the edges in light cardboard and shrink wraps them in plastic. Item is not easy to ship and can be damaged as a result.

Excellent Service Dec 16, 2016

At this point I cannot review performance as we have not yet used the heated floor. I will say that I am impressed with the cost of this product from eComfort. We surveyed several options for purchasing the DitraHeat and eComfort was significantly less than the other options. I was concerned about delivery time and made a call to customer service with my inquiry. They were very helpful and promised a return call the next day to advise on the shipping status of my order. That call was made... more