Excellent Equipment Poor Documentation Jul 14, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Warmwire Heated Floor Jun 03, 2016

I installed a WarmWire heated floor in a 6'x8' coat room that had no other source of heat. It is on a concrete slab with 2 outside walls and a wall to an unheated attached garage. I glued 2 6mm thick sheets of Cerazorb synthetic cork directly on the concrete. It was super easy to lay the wire on top on the cork using the metal clip system provided. To be safe, I laid a sheet of 1/4" luan plywood on top of the wires while laying the tile. I checked the resistance in the wires at each step... more

Good Product Sep 30, 2016

The Kerdi shower kit installed exactly as it was supposed to. Great product and helpful vendor.

My First Mini Split Jun 07, 2016

Excellent equipment

Success Despite Good Wall Mount Directions Dec 12, 2016

The unit is great, but the directions need work. I would recommend the unit without reservations. The contractor is considering getting one too.