Poor Product Support Sep 01, 2016

See wrap up area.

New Heater Installed Oct 28, 2016

The heater was ordered on a Friday and I could have gotten it on Wed but I could not have anybody here to receive it till Friday. It arrived on Friday morning just as I finished taking out the old furnace. I had it up and running by Monday, I tried to get the new one as close as possible as the old one in output and so I only got the single stage. I could not find the size as to how wide, deep, or height but that was probably my fault but it worked out great the only difference was the height... more

Ecomfort Hit The Ball Out Of The Park Dec 13, 2016

The ordering process for my Rinnai went VERY smoothly, showed up as promised and all items accounted for.

New Heater Installed Nov 15, 2016

The heater was ordered on a Friday and I could have gotten it on Wed but I could not have anybody here to receive it till Friday. It arrived on Friday morning just as I finished taking out the old furnace. I had it up and running by Monday, I tried to get the new one as close as possible as the old one in output and so I only got the single stage. I could not find the size as to how wide, deep, or height but that was probably my fault but it worked out great the only difference was the height... more

Great Furnace Oct 31, 2016

It was an easy installation and it went in with no problems. Didn't have to do any adjustments all the factory setting were good and it went right in and hook up was seamless. I would buy another!