Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Surprised Dec 21, 2016

My neighbor just spent $3500.00 having a new furnace put on, which for me was out of the question...I bought your furnace (same size) for $575.00 delivered to my door. I'm 75 years old and had it installed and running in 6 hours complete. And that's for changing electric, gas lines, upper plenum and lower base. The unit is quiet and efficient, I couldn't be more happy saving about $3,000.00. Only time will tell how long it will last but I found no shortcuts on the quality of construction..would... more

Great Furnace So Far! Meets Expectations. Aug 18, 2016

We did a lot of research before we purchased this unit. The furnace works great.

Fabulous Design Nov 03, 2016

Very simple and sleek design. Does a great job of heating my 350 sq ft office.

Super Quiet Split System With Advanced Features Sep 19, 2016

I bought 2 of these systems for my cabin in NC. Had previously purchased a similar Mitsubishi split for my FL home. They are super quiet and their inverter technology and continuously variable speeds make them very efficient. They have several advanced features, such as scanning and detecting when and where someone is in the room and adjusting for maximum comfort and/or efficiency. I haven't purchased other brands because I'm afraid to give up the confidence I have with Mitsubishi. The... more